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MMR - FY20 - Department of Parks and Recreation

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  • Parent Document:: Mayor's Management Report - Fiscal Year 2020
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      • DEPARTMENT OF PARKS &
      • RECREATION Mitchell J. Silver, Commissioner
      • DEPARTMENT OF PARKS & RECREATION | Page 121
      • WHAT WE DO
      • The Department of Parks and
      • Recreation (DPR) plans, maintains
      • and cares for a more than 30,000
      • acre municipal parks system that
      • encompasses over 1,900 parks,
      • 1,000 playgrounds, 36 recreation
      • centers, more than 650,000 street
      • trees and two million park trees.
      • DPR’s thousands of public programs
      • include free Shape Up NYC fitness
      • classes, Kids in Motion children’s
      • programing, swimming lessons
      • and Urban Park Rangers’ nature
      • education. Through programs
      • like Parks Without Borders, DPR is
      • bringing innovative design to sites
      • across the City. DPR’s capital program
      • strengthens the City’s infrastructure
      • by developing and improving parks,
      • playgrounds, pools and recreational
      • facilities.
      • FOCUS ON EQUITY
      • In the wake of the current social movement sparked by George Floyd’s death, the
      • Department of Parks and Recreation (DPR) is working to further its commitment to
      • equity and inclusion. Supportive of the Agency’s more than 6,000 staff, DPR launched a
      • series of “Reflections On” listening sessions and is planning programming to help address
      • impacts known and unknown. The Agency is also devising a strategic plan that advances
      • its commitment to ensuring a diverse workforce and fairness around recruitment and
      • promotional opportunities within. Introspectively, the Agency acknowledges there is
      • always room for improvement and has launched an internal committee to review park
      • names with plans to rename a tranche for Black American men and women.
      • On a parallel path, DPR is ensuring that the benefits of accessible, high-quality open
      • space reach every community in New York City. DPR works toward this goal through
      • its Framework for an Equitable Future, a comprehensive series of immediate steps and
      • long-term initiatives to support equitable park development and sustainable service
      • improvements. In August 2016, DPR announced that with $150 million in Mayoral
      • investment, it will make major improvements at five large parks under the Anchor Parks
      • initiative, designed to bring the kind of amenities that are greatly needed in these bigger
      • parks, such as soccer fields, comfort stations, running tracks and hiking trails. Each park
      • was selected based on three factors: historical underinvestment; a large surrounding
      • population; and potential for park development. The framework also supports the
      • ongoing $318 million Mayoral-funded Community Parks Initiative, which brings complete,
      • community-informed reconstruction to 67 historically underserved neighborhood parks.
      • As of October 2019, DPR has revitalized 49 Community Parks Initiative sites. All of
      • DPR’s efforts build on the core principles of good park development: targeted capital
      • investment; strong community and public-private partnerships; innovative programming;
      • and efficient and effective maintenance. Interconnection among each of these areas is
      • essential to the growth of a truly 21st century park system.
      • OUR SERVICES AND GOALS
      • SERVICE 1 Manage the City’s parks and recreation facilities.
      • Goal 1a Ensure that all parks and playgrounds are clean and in good condition.
      • Goal 1b Provide an overall quality park experience.
      • SERVICE 2 Manage the City’s street, park and forest trees.
      • Goal 2a Maintain and preserve trees under DPR stewardship.
      • Goal 2b Resolve high-priority tree work promptly.
      • Goal 2c Increase the number of trees under DPR stewardship.
      • SERVICE 3 Preserve and expand the infrastructure of New York’s park
      • system.
      • Goal 3a Build and improve parks and playgrounds in a timely and efficient manner.
      • Goal 3b Ensure an adequate supply of parkland to meet future needs.
      • SERVICE 4 Provide recreational and educational opportunities for New
      • Yorkers of all ages.
      • Goal 4a Increase public attendance at educational programs, recreation
      • centers and other venues.
      • Goal 4b Increase volunteer activity at City programs and events.
      • Page 122 | MAYOR’S MANAGEMENT REPORT
      • HOW WE PERFORMED IN FISCAL 2020
      • SERVICE 1 Manage the City’s parks and recreation facilities.
      • Goal 1a Ensure that all parks and playgrounds are clean and in good condition.
      • Based on the results of DPR’s internal inspection program, the percent of parks rated acceptable for overall condition and
      • cleanliness remained above target despite operational challenges posed by COVID-19. Play equipment rated acceptable
      • exceeded the target at 97 percent, while safety surface met the 95 percent acceptable target for the first time since Fiscal
      • 2016 as a result of sustained efforts to hold these park features to a high standard of maintenance. However, these features
      • were not rated in playgrounds closed due to COVID-19 in the last quarter of Fiscal 2020.
      • For the third year in a row, in service rates for spray showers and drinking fountains both exceeded the 95 percent target,
      • although, due to COVID-19 related facility closures, water features were not rated in May and June. In service rates for
      • comfort stations remained consistent at 94 percent.
      • The percent of recreation centers rated acceptable for cleanliness remained high at 100 percent. Overall condition ratings
      • improved to 90 percent, exceeding the 85 percent target and representing a six percent increase compared to Fiscal 2019.
      • Recreation centers were not inspected during Spring 2020 due to COVID-19 related closures.
      • Monuments receiving annual maintenance increased by 24 percent. In the beginning of the Fiscal Year, increased seasonal
      • staffing and operational efficiency contributed to improved performance. At the end of the Fiscal Year, to reduce crew
      • sizes and social distance effectively, staff members serviced smaller monuments individually, increasing the total number
      • of projects completed.
      • Performance Indicators
      • Actual Target Trend
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • « Parks rated acceptable for overall condition (%) 85% 86% 87% 90% 91% 85% 85% Neutral Up
      • – Overall condition of small parks and playgrounds (%) 83% 85% 87% 88% 90% * * Neutral Up
      • – Overall condition of large parks (%) 79% 79% 79% 87% 87% * * Up Up
      • – Overall condition of greenstreets (%) 97% 97% 97% 97% 97% * * Neutral Up
      • « Parks rated acceptable for cleanliness (%) 92% 92% 93% 95% 94% 90% 90% Neutral Up
      • – Cleanliness of small parks and playgrounds (%) 91% 92% 93% 94% 94% * * Neutral Up
      • – Cleanliness of large parks (%) 88% 85% 87% 92% 92% * * Neutral Up
      • – Cleanliness of greenstreets (%) 99% 99% 99% 100% 99% * * Neutral Up
      • « Play equipment rated acceptable (%) 95% 97% 97% 96% 97% 95% 95% Neutral Up
      • « Safety surfaces rated acceptable (%) 95% 94% 94% 94% 95% 95% 95% Neutral Up
      • « Comfort stations in service (in season only) (%) 95% 94% 94% 94% 94% 95% 95% Neutral Up
      • « Spray showers in service (in season only) (%) 92% 93% 96% 97% 98% 95% 95% Neutral Up
      • « Drinking fountains in service (in season only) (%) 96% 96% 96% 96% 96% 95% 95% Neutral Up
      • « Recreation centers rated acceptable for cleanliness (%) 100% 98% 100% 100% 100% 95% 95% Neutral Up
      • « Recreation centers rated acceptable for overall condition (%) 89% 82% 83% 84% 90% 85% 85% Neutral Up
      • Monuments receiving annual maintenance (%) 72% 68% 62% 56% 80% * * Neutral Up
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • Goal 1b Provide an overall quality park experience.
      • Summonses issued decreased by 26 percent. In the first half of Fiscal Year 2020, proactive parking enforcement measures
      • contributed to decreased parking summonses. In January 2020, a new Parks Enforcement Patrol (PEP) Academy entered
      • the field, leading to an increase in summonses issued relative to the previous year. However, starting in March 2020, PEP
      • began focusing on social distancing education and enforcement efforts to protect the health and safety of park patrons.
      • As a result, traditional summonses decreased. As park facilities began to reopen at the end of the Fiscal Year, summons
      • issuance increased to levels consistent with the year prior.
      • DEPARTMENT OF PARKS & RECREATION | Page 123
      • The New York City Police Department (NYPD) is principally responsible for ensuring public safety throughout the City,
      • including parks. DPR is committed to assisting NYPD in this effort to provide a positive and safe experience for all park
      • visitors. Reported crimes against persons and crimes against properties decreased five and seventeen percent, respectively.
      • Performance Indicators
      • Actual Target Trend
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • « Major felonies reported on Parks’ properties (excludes Central
      • Park) - Crimes against persons 612 670 669 641 611 ĂČ ĂČ Neutral Down
      • « – Crimes against properties 469 547 553 567 472 ĂČ ĂČ Neutral Down
      • Summonses issued 21,176 20,907 23,766 22,875 16,929 * * Down *
      • Violations admitted to or upheld at the Office of Administrative
      • Trials and Hearings (%) 85.9% 81.5% 80.4% 81.7% 81.1% * * Neutral Up
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • SERVICE 2 Manage the City’s street, park and forest trees.
      • Goal 2a Maintain and preserve trees under DPR stewardship.
      • DPR pruned 59,771 trees through its Block pruning program, falling short of the annual target of 65,000 street trees pruned
      • due to its contracts being halted in April 2020 by the COVID-19 pandemic. Tree inspections increased by 68 percent. A
      • May 2019 directive requiring block pruning inspection contractors to conduct tree inspections as part of their routine work
      • resulted in 83,416 inspections in Fiscal 2020, over 60,000 more than Fiscal 2019. DPR forestry staff conducted an additional
      • 55,255 inspections in Fiscal 2020, for a total of 138,671 inspections.
      • After a 23 year effort, on October 10, 2019 DPR joined in announcing the official eradication of the Asian Longhorned
      • Beetle from New York City. This invasive insect infests and kills many hardwood tree species, threatening nearly half of the
      • City’s seven million trees. Since its discovery in Brooklyn in 1996, the beetle infested over 4,300 trees across all boroughs.
      • DPR played key roles in overseeing infested tree removal and debris disposal, scheduling private property wood debris
      • pick-ups with homeowners, and monitoring trees and treatment programs on public property.
      • In Fiscal 2020 DPR expanded the Emerald Ash Borer management program, which focuses on early detection and a
      • combination of treatment and tree removal to reduce the spread of the insect and minimize risk to public safety. First
      • discovered in Brooklyn’s Prospect Park in October 2018, Emerald Ash Borer has infested 764 trees through the end of Fiscal
        1. This year the program protected 8,451 healthy ash trees and removed 167 trees suffering from infestation.
      • Performance Indicators
      • Actual Target Trend
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • « Street trees pruned - Block program 87,359 70,443 72,283 70,997 59,771 65,000 * Down Up
      • – Annual pruning goal completed (%) 92% 108% 111% 109% 92% * * Neutral Up
      • – Street trees pruned as a percent of pruning eligible trees 18% 14% 15% 14% 11% * * Down Up
      • Trees removed 16,505 15,749 12,222 13,252 11,321 * * Down *
      • Tree inspections NA NA 54,386 82,376 138,671 * * NA *
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • Goal 2b Resolve high-priority tree work promptly.
      • Immediate priority tree work resolved within seven days increased four percent, from 93 percent to 97 percent, while the
      • percent of high priority tree work resolved within 28 days decreased five percent, from 96 percent to 91 percent. DPR
      • continues to refine operational procedures associated with a risk management approach to urban tree care to ensure that
      • the highest risk conditions, Immediate Priority tree work, are addressed first in an effective and timely manner.
      • Page 124 | MAYOR’S MANAGEMENT REPORT
      • Performance Indicators
      • Actual Target Trend
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • « Immediate priority tree work resolved within 7 days (%) NA NA 63% 93% 97% * * NA *
      • « High-priority tree work resolved within 28 days (%) NA NA 61% 96% 91% * * NA *
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • Goal 2c Increase the number of trees under DPR stewardship.
      • DPR planted 28 percent fewer trees, with a 62 percent reduction in natural area planting, due in part to the COVID-19
      • pandemic related cancellation of spring tree deliveries and to fewer natural area restoration projects scheduled in Fiscal
        1. Natural area planting is project dependent and may require several years of site preparation before planting occurs.
      • Decreases in natural area planting were partially offset by a 168 percent increase in park planting, attributable to DPR’s
      • new landscape park tree planting program and a restitution-related planting of 1,488 trees along the Belt Parkway, and a
      • 21 percent increase in street planting driven by a rise in interagency tree planting permits.
      • Performance Indicators
      • Actual Target Trend
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • « Trees planted 62,086 50,018 36,206 30,410 21,799 ñ ñ Down Up
      • – Trees planted along city streets NA 11,744 14,610 7,650 9,241 * * NA Up
      • – Trees planted on landscaped areas of parks NA 2,985 1,486 1,621 4,337 * * NA Up
      • – Trees planted in natural areas of parks NA 35,289 18,683 21,139 8,221 * * NA Up
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • SERVICE 3 Preserve and expand the infrastructure of New York’s park system.
      • Goal 3a Build and improve parks and playgrounds in a timely and efficient manner.
      • Due to COVID-19, capital project construction was suspended in late March and did not resume until early June. This
      • significant disruption made it difficult to meet targets for projects completed and percent of projects completed on time or
      • early, which DPR expected to exceed before work was suspended. However, DPR completed 92 percent of projects within
      • budget, surpassing the 85 percent target.
      • Among the 121 projects completed during Fiscal 2020 was Seward Park in Manhattan, a Parks Without Borders project. At
      • Seward Park, connections between the streetscape and several areas of the park were enhanced and fences were lowered
      • to create a seamless, inviting park experience. New benches, tables, fitness equipment, and the addition of a storytelling
      • alcove brought new amenities to the park as well. Mauro Playground in Queens was also completed, eleven months
      • ahead of schedule. The renovation included new play equipment and swings, a spray shower, adult fitness equipment,
      • and reconstructed basketball courts.
      • Performance Indicators
      • Actual Target Trend
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • Capital projects completed 98 104 123 163 121 150 132 Up *
      • « Capital projects completed on time or early (%) 86% 85% 88% 86% 78% 80% 80% Neutral Up
      • Capital projects completed within budget (%) 88% 87% 88% 90% 92% 85% 85% Neutral Up
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • DEPARTMENT OF PARKS & RECREATION | Page 125
      • Goal 3b Ensure an adequate supply of parkland to meet future needs.
      • The percentage of New Yorkers living within walking distance of a park was unchanged at 81.7 percent. DPR remains
      • committed to the City’s goal of 85 percent of New Yorkers living within walking distance of a park by 2030.
      • Performance Indicators
      • Actual Target Trend
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • « New Yorkers living within walking distance of a park (%) 81.0% 81.5% 81.6% 81.7% 81.7% ñ ñ Neutral Up
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • SERVICE 4 Provide recreational and educational opportunities for New Yorkers of all ages.
      • Goal 4a Increase public attendance at educational programs, recreation centers and other venues.
      • In March, COVID-19 restrictions required the closure of recreation centers and
      • the suspension of in-person non-recreation center programing, significantly
      • impacting indicator performance. During this time, DPR worked tirelessly to
      • assist the City’s COVID-19 response effort, including using staff to operate
      • food distribution sites at several recreation centers, and to provide digital
      • programing through Parks@Home.
      • COVID-19 restrictions also required the closure of Historic House Museums as
      • of March and the delay of outdoor pool season until late July, when 15 of the
      • City’s 53 pools began opening to the public.
      • Performance Indicators
      • Actual Target Trend
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • « Total recreation center memberships 162,062 161,514 154,292 144,304 142,915 ñ ñ Down Up
      • « Total recreation center attendance 3,575,088 3,402,621 3,202,200 3,003,599 1,947,377 ñ ñ Down Up
      • « Attendance at outdoor Olympic and intermediate
      • pools (pool season) 1,759,235 1,413,105 1,601,869 1,621,048 204,899 * * Down *
      • Attendance at historic house museums 746,304 831,294 773,557 665,120 510,133 * * Down Up
      • Attendance at skating rinks 564,696 581,842 562,976 582,978 481,433 * * Down Up
      • Total attendance at non-recreation center programs 934,404 1,240,492 1,115,751 794,276 695,594 * * Down Up
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • Goal 4b Increase volunteer activity at City programs and events.
      • Despite the challenges imposed by COVID-19, community groups engaged by Partnerships For Parks increased in part due
      • to efforts early in the fiscal year to engage and support community groups that work to improve New York City’s parks.
      • Volunteer turnout was significantly impacted by COVID-19 restrictions, decreasing 41 percent. In March, in-person It’s My
      • Park and tree care volunteer projects were suspended indefinitely.
      • Performance Indicators
      • Actual Target Trend
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • Community partner groups engaged by Partnerships for Parks 765 817 684 575 589 * * Down Up
      • Volunteer turnout 44,212 50,378 53,603 48,035 28,194 * * Down Up
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • Total Attendance (000) Total Membership (000)
      • FY 16 FY 17 FY 18 FY 19 FY 20
      • Total Attendance and Total Membership
        • at Recreation Centers
      • 3,575 3,403
      • 3,202 3,004
      • 144
      • 162 162 154
      • 1,947
      • 142
      • Total recreation center membership and attendance for
      • FY20 includes only July through February 2020 values
      • due to COVID-19 related center closures, and is not
      • reflective of the full fiscal year.
      • Page 126 | MAYOR’S MANAGEMENT REPORT
      • AGENCY-WIDE MANAGEMENT
      • Performance Indicators
      • Actual Target Trend
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • Cases commenced against the City in state and federal court 349 315 306 350 261 * * Down *
      • Payout ($000) $13,079 $16,104 $24,245 $18,360 $25,424 * * Up Down
      • Collisions involving City vehicles 550 566 520 473 462 * * Down Down
      • Workplace injuries reported 374 321 403 463 444 * * Up Down
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • AGENCY CUSTOMER SERVICE
      • Performance Indicators Actual Target Trend
      • Customer Experience FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • E-mails routed and responded to in 14 days (%) 60% 77% 75% 72% 68% 60% 60% Neutral Up
      • Letters routed and responded to in 14 days (%) 47% 74% 76% 81% 83% 60% 60% Up Up
      • Completed customer requests for interpretation 122 110 173 432 263 * * Up *
      • CORE customer experience rating (0-100) 91 91 92 NA 98 85 85 NA Up
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • Performance Indicators Actual Target Trend
      • Response to 311 Service Requests (SRs) FY16 FY17 FY18 FY19 FY20 FY20 FY21 5-Year
      • Desired
      • Direction
      • « Total public service requests received - Forestry 90,217 74,247 87,075 99,969 85,699 * * Neutral *
      • – Downed Trees, downed limbs, and hanging limbs 20,462 21,155 25,258 29,108 23,578 * * Up *
      • Damaged Tree - Branch or Limb Has Fallen Down - % of SRs
      • Meeting Time to First Action (8 days) 94% 97% 97% 97% NA 95% 95% NA *
      • Percent meeting time to first action - Dead Tree - Dead/Dying Tree
      • (30 days for trees planted within a 2 year period, 7 days for all
      • other trees) 72% 70% NA NA NA 90% 90% NA *
      • Percent meeting time to first action - New Tree Request - For One
      • Address (180 days) 90% 91% 95% 91% NA 90% 90% NA *
      • Percent meeting time to first action - Overgrown Tree/Branches -
      • Hitting Building (30 days) 48% 35% 58% 45% NA 95% 95% NA *
      • Percent meeting time to first action - Root/sewer/Sidewalk
      • Condition - Trees and Sidewalks Program (30 days) 71% 60% 73% 87% NA 85% 85% NA *
      • « Critical Indicator “NA” Not Available ñĂČ Directional Target * None
      • AGENCY RESOURCES
      • Resource Indicators ActualÂč PlanÂČ
      • FY16 FY17 FY18 FY19 FY20 FY20 FY21 5yr Trend
      • Expenditures ($000,000)Âł $476.1 $532.6 $545.3 $563.6 $595.3 $606.0 $503.1 Up
      • Revenues ($000,000) $71.8 $70.0 $69.4 $82.0 $61.8 $74.2 $49.4 Neutral
      • Personnel (Total FT and FTE) 6,942 7,124 7,094 6,905 6,936 8,154 6,928 Neutral
        • Full-time equivalent (FTE) personnel 2,899 3,000 2,997 2,841 2,700 3,647 2,629 Neutral
        • Parks Opportunity Program (POP)
      • participants4 1,529 1,608 1,506 1,392 1,420 1,584 1,506 Down
      • Overtime paid ($000,000) $19.2 $21.1 $23.7 $26.5 $15.5 $15.5 $12.1 Neutral
      • Capital commitments ($000,000) $359.1 $586.0 $437.5 $537.1 $332.9 $793.5 $769.8 Neutral
      • ÂčActual financial amounts for the current fiscal year are not yet final. Final fiscal year actuals, from the Comptroller’s Comprehensive Annual Financial Report, will be reported
      • in the next PMMR. Refer to the “Indicator Definitions” at nyc.gov/mmr for details. ÂČAuthorized Budget Level ÂłExpenditures include all funds “NA” - Not Available * None
      • 4
      • The Parks Opportunity Program participants, reflected as full-time equivalents, are a subtotal of the Department’s total Personnel count reported above.
      • DEPARTMENT OF PARKS & RECREATION | Page 127
      • SPENDING AND BUDGET INFORMATION
      • Where possible, the relationship between an agency’s goals and its expenditures and planned resources, by budgetary unit
      • of appropriation (UA), is shown in the ‘Applicable MMR Goals’ column. Each relationship is not necessarily exhaustive or
      • exclusive. Any one goal may be connected to multiple UAs, and any UA may be connected to multiple goals.
      • Unit of Appropriation
      • Expenditures
      • FY19Âč
      • ($000,000)
      • Modified Budget
      • FY20ÂČ
      • ($000,000) Applicable MMR GoalsÂł
      • Personal Services - Total $428.2 $436.0
        • 001 - Executive Management and Administrative Services $8.4 $8.2 All
        • 002 - Maintenance and Operations $343.1 $350.1 1a, 1b, 2a, 2b, 2c, 3a, 4a, 4b
        • 003 - Design and Engineering $50.1 $50.3 2c, 3a, 3b
        • 004 - Recreation Services $26.6 $27.4 4a, 4b
      • Other Than Personal Services - Total $135.4 $159.4
        • 006 - Maintenance and Operations $107.0 $127.4 1a, 1b, 2a, 2b, 2c, 3a, 4a, 4b
        • 007 - Executive Management and Administrative Services $24.3 $26.6 All
        • 009 - Recreation Services $1.6 $2.9 4a, 4b
        • 010 - Design and Engineering $2.5 $2.5 2c, 3a, 3b
      • Agency Total $563.6 $595.3
      • ÂčComprehensive Annual Financial Report (CAFR) for the Fiscal Year ended June 30, 2019. Includes all funds. ÂČCity of New York Adopted Budget for Fiscal 2020, as of June
        1. Includes all funds. ³Refer to agency goals listed at front of chapter. “NA” Not Available * None
      • NOTEWORTHY CHANGES, ADDITIONS OR DELETIONS !
      • ‱ While all indicator performance was impacted by COVID-19, the following indicators have irregular reporting frequencies
      • due to COVID-19 facility closures:
      • − ’Spray showers in service (in season only) (%)’ was not reported in May and June 2020
      • − ’Drinking fountains in service (in season only) (%)’ was not reported in May and June 2020
      • − ‘Total recreation center attendance’ is reported through February 2020
      • − ‘Total recreation center membership’ is reported through February 2020
      • ‱ ‘Summonses Issued’ in Fiscal 2019 was adjusted up from 22,742 to 22,875 after a data reconciliation effort.
      • ‱ The Fiscal 2021 ‘Street trees pruned—Block Program’ target was adjusted due to ongoing budget considerations.
      • ‱ ‘Trees Planted’ in Fiscal 2019 was adjusted down from 30,704 to 30,410 to account for planting submissions updated
      • after the reporting period. ‘Trees planted along city streets’ increased from 7,641 to 7,650. ‘Trees planted in natural
      • areas of parks’ decreased from 21,442 to 21,139.
      • ‱ The target for ‘Capital projects completed’ in Fiscal 2021 was reduced to 132 from 150 to account for project delays
      • related to COVID-19 restrictions.
      • ‱ Data for ‘Damaged Tree—Branch or Limb Has Fallen Down—% of SRs Meeting Time to First Action (eight days)’,
      • ‘Percent meeting time to first action—Dead Tree—Dead/Dying Tree (30 days for trees planted within a two year period,
      • seven days for all other trees)’, ‘Percent meeting time to first action—New Tree Request—For One Address (180 days)’,
      • ‘Percent meeting time to first action—Overgrown Tree/Branches—Hitting Building (30 days), and Percent meeting time
      • to first action—Root/sewer/Sidewalk Condition—Trees and Sidewalks Program (30 days)’ are currently unavailable.
      • Page 128 | MAYOR’S MANAGEMENT REPORT
      • ADDITIONAL RESOURCES
      • For additional information go to:
      • ‱ New York City parks inspection program results:
      • http://www.nycgovparks.org/park-features/parks-inspection-program
      • ‱ Community Parks Initiative:
      • http://www.nycgovparks.org/about/framework-for-an-equitable-future/community-parks-initiative
      • For more information on the agency, please visit: www.nycgovparks.org.
MMR - FY20 - Department of Parks and Recreation