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MMR - FY20 - ThriveNYC
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Mayor's Management Report - Fiscal Year 2020
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THRIVENYC:
ENHANCING ACCESS
TO MENTAL HEALTH
SUPPORT FOR EVERY
NEW YORKER IN NEED
Launched by First Lady Chirlane McCray and Mayor Bill de Blasio in 2015, ThriveNYC
closes critical gaps in mental healthcare and activates every part of City government to
promote mental health. In Fiscal 2019, this work was consolidated under the management
of the Mayorâs Office of ThriveNYC, which partners with 12 City agencies and almost 200
community-based organizations to implement over 30 innovative programs that reach
hundreds of thousands of New Yorkers every year. ThriveNYCâs programs advance four goals:
⢠Promote mental health for the youngest New Yorkers
⢠Eliminate barriers to care
⢠Reach people with the highest need
⢠Strengthen crisis prevention and response
ThriveNYC brings mental health support to communities and locations where it never
existed before. ThriveNYC does this by reaching people with the highest needâthose with
serious mental illness, those affected by trauma and those living in historically underserved
neighborhoodsâand by breaking down barriers to care for all New Yorkers. ThriveNYCâs
programs are motivated by six foundational principles: change the culture; act early; close
treatment gaps; partner with communities; use data better; and strengthen governmentâs
ability to lead.
ThriveNYC is committed to countering painful, long-standing and racist inequities in mental
health. One way ThriveNYC advances equity is by concentrating new mental health support
where it is needed most: in Fiscal 2020, over 70 percent of service locations for ThriveNYC
programs were in federally designated mental health provider shortage areas, meaning
neighborhoods with low levels of mental health providers per capita.
To understand the impact of ThriveNYCâs work, ThriveNYC uses an approach similar to other
large-scale public health initiatives. This includes data on nearly 200 reach and impact metrics
for ThriveNYCâs programs, which is regularly updated on ThriveNYCâs website. Depending on
how the data is collected for each measureâsuch as through an annual survey, regular client
screening or observationâthe data is updated either quarterly, semi-annually or annually.
ThriveNYCâs measurement approach is informed by a Science Advisory Group comprised
of leading national and international experts in epidemiology, mental healthcare and the
social drivers of mental health. In March 2020, this Science Advisory Group published two
Mayorâs Office
to End Domestic
and Gender
Based Violence
Mayorâs Office
for Economic
Opportunity
Mayorâs Office
of Labor
Relations
DOE
DFTA
DHS
DOHMH
DVS
DYCD
H + H
HRA
NYPD
Page 12 | MAYORâS MANAGEMENT REPORT
population-level measures that can be directly associated with ThriveNYCâs work. If ThriveNYC continues to close gaps
in mental healthcare, the Science Advisory Group projects that New York City will see changes in these measures in
the next five years:
More New Yorkers with mental health needs are connected to treatment. Defined as 1) more New Yorkers with an
identified mental health need receive treatment, and 2) greater equity in connection to treatment.
Fewer mental health needs become crises. Defined as 1) fewer mental health emergencies, as measured by 911
dispatches and emergency department visits, and 2) less disparity in mental health emergencies.
The COVID-19 pandemic has profoundly affected the mental health of New Yorkers. To ensure that services continued to
reach people who need care, nearly all of ThriveNYCâs 30 programs continued to deliver services during the pandemic.
Many programsâspecifically those that reach New Yorkers with the highest need and those that strengthen crisis
prevention and responseâcontinued to provide in-person services, including in over 100 shelters for families with
children, over 40 runaway and homeless youth residences and drop-in centers and at 46 high-need sites within the
NYC Health + Hospitals system. Mobile treatment teams continued to provide intensive, ongoing, community-based
treatment to people with serious mental illness, many of whom are experiencing homelessness. Several programs
introduced new tele-mental health services, including those for isolated older adults and students.
During the COVID-19 pandemic, ThriveNYC also launched new engagement strategies to eliminate barriers to care for
particularly high need populations. For example, to reach veterans during the pandemic, ThriveNYC and the Department
of Veteransâ Services (DVS) launched Mission: VetCheck, in which volunteers from the veteransâ community were
trained to make supportive check-in calls to veterans. Over 12,800 calls to veterans were made between April and
the end of June 2020. Mission: VetCheck is helping to reduce social isolation for veterans and is addressing veteransâ
needs during the pandemic (calls resulted in over 300 referrals back to DVS for help with issues like food assistance,
unemployment, and COVID-19 testing information). ThriveNYC trained over 400 employers and employees in workplace
mental health strategies and over 150 faith leaders representing diverse faith traditions in how to promote mental
health during and following a disaster. In addition, ThriveNYC created an Online Guide to Mental Health Support New
Yorkers Can Access While Staying Home, which has had over 31,000 visits since late March and includes a directory of
remote mental health services. More information, as well as additional COVID-19 mental health resources and toolkits,
is available on ThriveNYCâs website.
PROMOTE MENTAL HEALTH FOR THE YOUNGEST NEW YORKERS
Half of all lifetime mental health disorders appear before the age of 14. ThriveNYC supports several programs to
promote healthy development and lifelong positive mental health practices of young New Yorkers, grounded in research
showing that early identification and treatment of mental health disorders can build mental health in the long term.
ThriveNYC has also partnered with the Department of Education (DOE) to significantly enhance access to mental health
support in New York Cityâs public schools. In Fiscal 2020, ThriveNYC partnered with DOE to offer onsite mental health
support in high-need schools, including clinicians in 248 schools and access to onsite mental health clinics in 129 of
those schools. ThriveNYC supports training to help educators and caregivers better identify symptoms of trauma and
emotional and psychological distress in order to meet the mental health needs of their school communities. In the
beginning of the 2019/2020 school year, the City launched a new partnership between ThriveNYC and DOE: School
Response Clinicians, licensed clinical social workers who support students across the city. These social workers provide
care to students to prevent crises and in times of immediate emotional distress, provide onsite counseling, and help
connect students to long-term care if necessary.
During the COVID-19 pandemic, students in high-need schools and students enrolled in school-based mental health
clinics continued to receive counseling remotely and School Response Clinicians offered wellness check-in calls and
individual mental health sessions remotely to students in emotional distress or crisis. Additionally, school-based mental
health support was added to the newly created Regional Enrichment Centers, offering in-person social and emotional
support to children of frontline workers.
COLLABORATING TO DELIVER RESULTS: ThriveNYC | Page 13
ELIMINATE BARRIERS TO CARE
One in five adults in New York City experiences a mental health disorder in any given year. Yet hundreds of thousands
of individuals in need are not connected to care. Barriers to care vary, ranging from a lack of nearby care options and
complicated healthcare systems, to insurance coverage, and language barriers as well as the cultural competency of
providers. ThriveNYC addresses these barriers and increases access to care in many ways. Below are highlights from
this work.
NYC Well is the Cityâs comprehensive mental health helpline. Available by call, text or online chat, NYC Well provides
a safe, easy way for New Yorkers to connect to care no matter where they are, what emotional state they are in, or
what signs and symptoms they express. Trained counselors and peer support specialists provide brief counseling, peer
support, assistance navigating the mental healthcare system and help setting appointments with mental healthcare
providers. The service is free, confidential and has the capacity to respond in over 200 languages. NYC Well answered
262,200 calls, texts and chats from people seeking mental health support in Fiscal 2020, for a total of 945,528 since
launching in 2016. NYC Well also deploys Mobile Crisis Teams operated by hospitals and community-based organizations
to respond to urgent mental health needs approximately 12,000 times per year, often serving children and adults
in their homes. Mobile Crisis Teams can include nurses, social workers, psychologists and psychiatrists, community
liaisons and peers. Teams can arrive within hours of a referral and services can include assessment, crisis counseling
and connection to ongoing services.
During the COVID-19 pandemic, NYC Well responded to an increased need. NYC Well answered 17 percent more
calls in May 2020 than in May 2019, and more calls in June 2020 than in June 2019. There were more than 120,000
visits to the NYC Well website in April 2020âup 400 percent from April 2019. Mobile Crisis Teams continued to go
to peopleâs homes when needed, with protocols in place to screen for COVID-19 symptoms before teams entered a
home and with access to personal protective equipment for team members.
The Connections to Care (C2C) program is an innovative partnership between 14 community-based organizations
(CBOs), the Mayorâs Office of ThriveNYC, the Mayorâs Office for Economic Opportunity, the Mayorâs Fund and the
Department of Health and Mental Hygiene. Through C2C, CBOs work with mental health providers who train and
coach CBO staff to screen their clients for mental health needs, offer direct support when appropriate, and link to local
health providers for further care if needed. In Fiscal 2020, C2C trained 182 employees from participating CBOs (for a
total of 1,863 since 2016) and reached over 11,371 people from all five boroughs (for a total of 46,045 since launch
in 2016). This includes 1,286 participants who were referred to outside care in Fiscal 2020 (for a total of over 5,123
since launch). During the COVID-19 pandemic, C2C providers continued to operate both onsite where necessary as
well as remotely, conducting mental health screening and referrals by phone and developing new ways to support
clients, including virtual support groups on relevant topics such as anxiety, grief and loss.
In Fiscal 2020, 22,263 community members and 12,088 City employees were trained in Mental Health First Aid, for a
total of 159,952 in the last four years. Mental Health First Aid (MHFA) is an evidence-informed, free, eight-hour training
that helps people become more comfortable talking about mental health, listening to others, recognizing signs and
symptoms of mental illness and directing people in need to relevant services. In March 2020, the City suspended Mental
Health First Aid trainings due to COVID-19 safety precautions. In June 2020, the City announced that, for the remainder
of 2020, Mental Health First Aid trainings would be replaced with a new virtual model specifically designed to address
the impact of the public health emergency. The City has redirected MHFA staff to conduct a phased approach to deliver
mental health disaster response and coping sessions to target populations. These sessions and trainings are projected
to serve 10,000 residents in the hardest hit communities from July to December 2020 and will engage community and
faith-based organizations to reach residents in the communities hardest hit by the pandemic.
REACH PEOPLE WITH THE HIGHEST NEED
Many who are particularly vulnerable to mental illnessâoften those who have been exposed to traumaâare especially
underserved. ThriveNYC implements programs that bring new, dedicated support to these individuals, with a current
focus on victims of crime, families living in shelters, aging New Yorkers, veterans, vulnerable young people and people
living in historically underserved neighborhoods. Below are some highlights from this work.
Page 14 | MAYORâS MANAGEMENT REPORT
PEOPLE HARMED BY CRIME, VIOLENCE OR ABUSE
From 2016 to Fiscal 2020, the Crime Victim Assistance Program supported over 165,000 people, 49,904 of whom
were served through the program in Fiscal 2020. Before the launch of ThriveNYC, many crime victims navigated the
complicated landscape of the criminal justice and social service systems alone. Only Housing Police Service Areas and
three precincts had an onsite victim advocate to serve victims of domestic violence. Now, through ThriveNYC, victims
of any kind of crime can be served by the Crime Victim Assistance Program, which operates in precincts and Housing
Police Service Areas citywide. The program provides supportive counseling, connections to individual or group therapy,
safety planning, assistance with victim compensation and help navigating the legal and financial challenges that can
emerge after a crime has occurred. During the COVID-19 pandemic, Crime Victim Assistance Program advocates
ceased in-person services to ensure safe operations and transitioned to phone outreach and support. Because overall
crime complaints fell during the first several months of the pandemic and advocates began working remotely in March,
which decreased their ability to connect with and serve victims in person in the precincts, this program provided a
lower-than-average volume of services between March and June 2020. This resulted in fewer clients served during
the entirety of Fiscal 2020 than the originally set target of 55,000 for the indicator âIndividuals who, after reporting a
crime, received support to deal with the emotional, physical and financial aftermath of crime through the Crime Victim
Assistance Program (with NYPD).â
FAMILIES LIVING IN SHELTERS
In partnership with ThriveNYC, the Department of Homeless Services (DHS) has placed 340 licensed social workers
in over 100 shelters for families with children across the city. These clinicians served 19,766 families in shelter since
the inception of the program in 2016, and 5,986 families in Fiscal 2020. Through ThriveNYCâs partnership with
DHS, each family with children residing in shelter now has access to dedicated licensed social workers who conduct
behavioral health assessments and engage families around their barriers to permanent housing. These assessments
include behavioral health history and screenings for current concerns, as well as developmental screenings for children,
among other things. During the COVID-19 pandemic, the Cityâs shelters remained open and fully operational, providing
essential services and support to families experiencing homelessness. Social work services continued to be provided
in-person in family shelters by licensed clinical social workers.
AGING NEW YORKERS
Older adults have high rates of late-onset mental health disorders, yet low rates of assessment and treatment. Before
ThriveNYC, many seniors went without ready access to mental health support. In Fiscal 2020, ThriveNYC and the
Department for the Aging (DFTA) partnered to bring onsite clinicians to 48 senior centers operated by DFTA, which
included an expansion to 23 new senior centers in Fiscal 2020. Over 520 seniors experiencing mental health issues
were treated through this program in Fiscal 2020 and 1,080 seniors have received both short-term and ongoing clinical
treatment through this program in the last three years. Since launch, 58 percent of seniors suffering from depression
who received onsite treatment have shown clinically significant improvement. During the COVID-19 pandemic, clinicians
provided new tele-mental health services to existing clients and conducted new client assessments by phone.
VETERANS
To enhance mental health for veterans, ThriveNYC partners with DVS to support outreach teams that work directly with
veterans and their families and caretakers, connecting them to a range of community-based services as they transition
home. In Fiscal 2020, successful connections to care, services and resources through this program increased by over
400 percent compared to Fiscal 2019. This significant increase was due to a high volume of referrals from Mission:
VetCheck and, earlier in the Fiscal Year, due to a high volume of referrals from DVS outreach efforts to encourage eligible
veterans to enroll in the FairFares program, which supplies discounted MetroCards to eligible low-income New Yorkers.
VULNERABLE YOUNG PEOPLE
The Department of Youth and Community Development (DYCD) funds Runaway and Homeless Youth (RHY) Drop-in
Centers, Crisis Services and Transitional Independent Living Residential Programs, which provide specialized services
to vulnerable youth, including LGBTQ+ identifying youth. Since 2016, ThriveNYC has partnered with DYCDâs RHY
programs to enhance mental health services offered to young people residing in more than 40 RHY residential programs
and eight drop-in centers across all five boroughs. Approximately 2,600 young people were served by mental health
professionals in Fiscal 2020, and more than 13,600 young people have been served through this program since 2016.
During the COVID-19 pandemic, mental health support continued to be provided to youth both in-person and through
COLLABORATING TO DELIVER RESULTS: ThriveNYC | Page 15
new tele-mental health services at residential programs (which remained open and operational) and drop-in centers
(which operated on a modified schedule).
PEOPLE LIVING IN HISTORICALLY UNDERSERVED NEIGHBORHOODS
In 2016, ThriveNYC launched the Mental Health Service Corps (MHSC), a workforce development program that builds
the next generation of behavioral health practitioners trained in innovative integrative care practices. MHSC was
managed by DOHMH and operated by the City University of New York from 2016 through the end of 2019. Between
July 1 and December 31, 2019, this program served 11,293 people. On January 1, 2020, NYC Health + Hospitals
launched a redesigned, streamlined Mental Health Service Corps at 46 H+H sites across the five boroughs. Seventy-six
percent of service locations in the new MHSC are located in federally designated mental health professional shortage
areas. During the COVID-19 pandemic, Corps Members continued to deliver in-person and remote mental health
services.
STRENGTHEN CRISIS PREVENTION AND RESPONSE
To prevent crises and help New Yorkers with serious mental health needs function well in their communities, ThriveNYC
works with several City agencies to ensure those with critical needs can access and stay connected to treatment. Below
are highlights from this work.
Co-Response Teams, a collaboration between the New York City Police Department (NYPD) and DOHMH, are a pre- and
post-crisis intervention. Each team includes two police officers and one behavioral health professional from DOHMH.
Teams are available 16 hours a day, seven days a week to assist people with mental illness and substance use disorders
who may be at an elevated risk of harm to themselves or others. Co-Response Teams connect or re-connect people to
care or another stabilizing support, including medical, mental health, legal, housing and other social and clinical services.
In the last four years, these teams have had over 4,000 face-to-face encounters (defined as in person engagement)
with New Yorkers and have assisted more than 1,900 people across the city, 677 of whom were served in Fiscal 2020
(defined as clinical assessment, counseling, psycho-education, service referral, connection to care or other stabilizing
support, or transportation to a hospital, clinic, or doctorâs appointment). In addition to creating greater stability for
these New Yorkers, Co-Response Teams also reduce the subsequent number of enforcement interactions with the
Police Department. During the COVID-19 pandemic, Co-Response Teams engaged people and their support networks
(such as family members, service providers, and friends) by phone 4,470 times.
ThriveNYC also partners with DOHMH to implement several new mobile treatment team models. As one example,
ThriveNYC provides additional substance use expertise to 40 of the Cityâs Assertive Community Treatment (ACT) Teams,
which provide intensive, mobile, community-based mental health treatment and rehabilitation services to New Yorkers
with serious mental illnesses. These ThriveNYC-enhanced teams have the capacity to serve 2,720 individuals at a time.
Beyond ThriveNYC, there are eight additional New York State-funded ACT teams and one additional City-funded team
in New York City. In total, ACT teams have capacity to serve 3,312 individuals at a time.
ThriveNYC supports four Forensic ACT (FACT) Teams, which provide the same intensive mental health treatment and
rehabilitation services as ACT teams, and include additional staff focused on serving clients with current or recent justice
system involvement. Beyond ThriveNYC, there is one additional New York State-funded FACT team in New York City.
In total, FACT teams have capacity to serve 340 clients at a time.
ThriveNYC also supported the creation of Intensive Mobile Treatment (IMT) teams managed by DOHMH. IMT teams
provide a particularly flexible model of mental health treatment and intensive support to adults with mental illness and/
or substance use disorders, homelessness and/or transience and escalating behaviors. IMT teams include mental health,
substance use, and peer specialists who help individuals maintain a treatment plan and facilitate connection to housing
and additional supportive services. IMT teams currently have the capacity to serve up to 189 individuals at a time.
Collectively, mobile treatment teams in NYC have a capacity to serve over 3,841 clients at a time. Due to the unique
needs of each client, the duration of service for each client served by a team can vary, but teams work to engage clients
for several months. During the COVID-19 pandemic, ACT, FACT and IMT teams provided a combination of tele-mental
health and in-person services.
Page 16 | MAYORâS MANAGEMENT REPORT
NOTE ON THE EFFECT OF THE COVID-19 PANDEMIC
Due to considerable COVID-19-related operational adjustments, there were substantial changes in how clients were
served through many City services, including ThriveNYC programs. Nearly all of ThriveNYC programs have continued
to offer critical support to New Yorkers during the COVID-19 pandemic, although operational adjustments resulted
in reduced numbers of clients served for some programs. One short-term stabilization program, the Support and
Connection Center in East Harlem, and two in-person training programs (Mental Health First Aid and Crisis Intervention
Training) suspended operations during COVID-19 due to safety precautions.
SELECTED
PERFORMANCE INDICATORS
Actual Target
FY16 FY17 FY18 FY19 FY20 FY20 FY21
Promoting mental health for the youngest New Yorkers
Schools with access to Thrive-funded on-site clinical
mental health services (with DOE/DOHMH) N/A 172 235 247 248 248 248
Mental health workshops and trainings conducted for
teachers, school staff, mental health professionals,
families, and students (with DOE and DOHMH)
includes Community Schools, Prevention and
Intervention Program, School Mental Health
Consultants, Social Emotional Learning (Pre-K, Trauma
Smart), Youth Mental Health First Aid. N/A 3,920 6,512 9,151 7,781 7,057 7,057
Eliminate Barriers to Care
People who live or work in NYC trained in Mental
Health First Aid (with DOHMH) 4,771 18,656 48,988 53,186 34,351 53,000 N/A
Supportive connections provided by NYC Well, a
behavioral health helpline (with DOHMH) N/A 152,600 256,600 274,400 262,200 268,600 303,600
Individuals who received mental health support
through Connections to Care (with OEO) 321 7,532 12,080 14,741 11,371 10,900 7,267
Reach people with the highest need
Individuals who, after reporting a crime, received
support to deal with the emotional, physical and
financial aftermath of crime through the Crime Victim
Assistance Program (with NYPD) N/A 16,088 40,410 59,008 49,904 55,000 55,000
Veterans, family members and caregivers who were
successfully connected to care, services or resources
through VetsThriveNYC (with DVS) N/A 194 282 504 1,402 500 608
Young people who received mental health support in
a city-funded residential program or drop-in center
serving runaway and homeless youth (with DYCD) 1,835 2,408 2,802 2,569 2,648 2,800 2,600
Families living in shelter who received biopsychosocial
screenings from mental health clinicians (with DHS) N/A N/A 36% 66% 79% 80% 80%
Individuals who received clinical services from Mental
Health Service Corps behavioral health clinicians (with
H+H) N/A N/A N/A N/A 2,749 2,475 4,950
Strengthen crisis prevention and response
Individuals who received services from long-term
mobile community-based treatment providers (with
DOHMH)
includes ACT, FACT, and IMT Teams N/A N/A N/A 4,706 4,477 3,649 3,649
New individuals engaged by a Co-Response Team
(with DOHMH and NYPD) 53 229 280 686 677 400 400
COLLABORATING TO DELIVER RESULTS: ThriveNYC | Page 17
NOTEWORTHY CHANGES, ADDITIONS OR DELETIONS !
⢠For the indicator âSchools with access to Thrive-funded on-site clinical mental health services (with DOE/DOHMH),â
the Fiscal 2017-2021 data and Fiscal 2020 and 2021 targets were updated to reflect the total number of unique
schools that receive mental health services through this program. In prior MMR publications, data and targets for
this indicator reflected a mixture of individual schools and campuses, which may include several co-located schools.
⢠In Fiscal 2020, Mental Health First Aid training was conducted for only eight full months (July - February) before
in-person training was suspended during the COVID-19 pandemic. During those eight months, the program was
on track to meet the annual Fiscal 2020 target for the indicator âPeople who live or work in NYC trained in Mental
Health First Aid (with DOHMH).â The Fiscal 2021 target for this indicator was removed because this training will
continue to be suspended during the COVID-19 pandemic. A new target will be set and published in future reports,
following the pandemic.
⢠The Fiscal 2019 data for the indicator âIndividuals who received mental health support through Connections to Care
(with OEO)â was amended to reflect finalized performance data provided by C2C sites.
⢠NYC Well exceeded the target of 233,000 answered calls in Fiscal 2020 that was originally set in the Preliminary
Fiscal 2020 Mayorâs Management Report. Given the increasing demand for services through NYC Well during the
COVID-19 pandemic, the NYC Well targets for Fiscal 2020 and Fiscal 2021 have since been adjusted upward and
annualized. Data for Fiscal 2016, 2017, 2018, and 2019 were updated to reflect actual values. Previously reported
values were rounded values.
⢠For the indicator âIndividuals who received mental health support through Connections to Care (with OEO),â the
Fiscal 2021 target is lower than the Fiscal 2020 target because program funding ends eight months into the Fiscal
Year in February 2021 as intended at the completion of a five-year pilot period.
⢠The indicator âRequests from veterans, family members and caregivers that resulted in a successful connection to
care, services or resources (with DVS)â was revised to âVeterans, family members and caregivers who were successfully
connected to care, services or resources through VetsThriveNYC (with DVS)â since the data values represent a
count of individuals and not requests. Individuals may request support more than once. Given this revision to this
indicator, the Fiscal 2020 target for this indicator was also amended to measure people successfully connected to
services. The Fiscal 2019 data for this indicator was also amended due to this indicator being underreported due to
a midyear shift in their data collection system. This underreporting was fixed and reconciled in Fiscal 2020.
⢠In Fiscal 2020, ThriveNYC and DVS significantly surpassed the target for the indicator âVeterans, family members
and caregivers who were successfully connected to care, services or resources through VetsThriveNYC (with DVS).â
This dramatic uptick in successful connections to care was due, in the first four months of Fiscal 2020, to DVSâ
targeted outreach for the FairFares program, which provides discounted NYC MetroCards to eligible low-income
New Yorkers. During these months, DVS coordinators engaged over 700 student veterans for pre-qualification for
FairFares, successfully enrolling about half of those engaged. During the last four months of Fiscal 2020, successful
connections to care again increased. This was due to DVS receiving a high volume of referrals from Mission:
VetCheck. The Fiscal 2021 target for this indicator was increased to reflect the Cityâs plans to continue enhanced
outreach to veterans through Mission: VetCheck, and the anticipation of a continued high volume of referrals from
Mission: VetCheck to DVS.
⢠The Fiscal 2021 target for the indicator âYoung people who received mental health support in a city-funded
residential program or drop-in center serving runaway and homeless youth (with DYCD)â was revised to reflect the
actual annual average of youth who have sought support through this program over the previous two years.
⢠In Fiscal 2020, the Mental Health Service Corps was operated by DOHMH from July through December 2019 and
by H+H from January through June 2020. In this MMR, the target for the indicator âIndividuals who received
clinical services from Mental Health Service Corps behavioral health clinicians (with H+H)â was revised to reflect
only unique individuals served through the program operated by H+H. Data for this indicator reflects individuals
served through the program operated by H+H. Data on the previous model of this program, operated by DOHMH,
is available in previous MMR publications.
Page 18 | MAYORâS MANAGEMENT REPORT
⢠The Fiscal 2019 data for the indicator âIndividuals who received services from long-term mobile community-based
treatment providers (with DOHMH)â has been updated. The originally reported data was incorrect because of a
technological problem in the database for this program that was producing incorrect counts. This problem has now
been fixed.
⢠Since the publication of the Preliminary Fiscal 2020 Mayorâs Management Report, the number of âNew individuals
engaged by a Co-Response Teamâ reported for Fiscal 2019 has been increased to include data that was not previously
available due to a data reporting lag.
ADDITIONAL RESOURCES
For additional information on items referenced in the narrative, go to:
⢠ThriveNYCâs new data dashboard:
https://thrivenyc.cityofnewyork.us/dashboard/
⢠ThriveNYC news:
https://thrivenyc.cityofnewyork.us/news/
⢠ThriveNYCâs Guide to Mental Health Support New Yorkers Can Access While Staying Home:
https://thrivenyc.cityofnewyork.us/mental_health_support_while_home
Referenced in
February 26th, 2021
[[MMR - FY20 - ThriveNYC]]
MMR - FY20 - Table of Contents
[[MMR - FY20 - ThriveNYC]]
MMR - FY20 - ThriveNYC